VITAL ASSIST
VITAL ASSIST is our help desk right at your fingertips. With VITAL ASSIST, you have remote capabilities to get assistance from VITAL Professionals. VITAL ASSIST is there to help you with any troubles or confusion that you may have. No matter what problem may come up, VITAL ASSIST can help you. From software issues to troubleshooting malfunctions, VITAL ASSIST will be there for you every step of the way.
Having VITAL ASSIST in your corner makes for a smooth and efficient journey through your health program management. With the remote capabilities that VITAL ASSIST has, they can access the issue right through your VITAL Component without ever having to see it in person. When you call our technical support line for any reason, our help desk analyst can access your app or device remotely to troubleshoot. No matter what VITAL Telehealth aspect you are using, VITAL ASSIST is ready to be of service.
Frequently Asked Questions (FAQs)
How do I receive support through VITAL ASSIST?
Contact our VITAL Technical Support Desk and a Help Desk Analyst can help you right away.
Can they access my VITAL Component?
Yes. VITAL ASSIST has remote capabilities to access your VITAL Component
Do I need to install VITAL ASSIST?
No. VITAL ASSIST is pre-installed on VITAL Telehealth components including the VITAL Tablet, VITAL Hub, VITAL TV.
Key Features
- Easy access to troubleshooting information
- Remote capabilities to access your screen
- Ability to fix all issues concerning VITAL Telehealth